Ask the Expert


I want to give you guys a big thank you for all of your hard work and continued determination in getting our cooler fixed and back to working order. It meant a lot to think that you guys cared as much about getting it to work properly again as we did. So thank you again! It makes it really wonderful to have Pelican Aire as our go-to fix-it people and we really appreciate all that you did and do. Keep up the great work and on another note, the QB cooler is working perfectly!

Simone & Team Largo
LongHorn Steakhouse

For my new business, I wanted nothing but the best and I went to Pelican Aire for my Walk-In cooler needs. Being a taphouse and having the entire business based on craft draft beers, I needed to ensure my success from the start. From the first contact to the final inspection, they helped me completely along the way. It was a custom job on a tight schedule and they came through in flying colors to every detail. Most companies these days do the minimum to get paid, not Pelican Aire. From the install team's two-day installation, to their inspection team firing it up and ensuring it met all city codes to pass inspection for me to get open, they were just incredible. From the owner, Rick who came personally to do the custom measurements, to their office manager, Andrea who had to make three separate visits to the city permits office to get the permit to build it. They have my business now and forever because they not only earned it, but they deserve it.

The Ale and The Witch

Dear Rick and Joanne,

Words will never express my gratitude for your sense of urgency to repair my heat problem at home. I was frantic yesterday morning- no heat... My mother with her dog- my two cats and an aquarium, not to mention being a contracted customer with another company who couldn't get here until sometime Wednesday.

Andy was outstanding-I had never met him before...but all your people are great. Thanks for delivering yet another great experience. I am very grateful to you all!


Mr. Houghton,

I want to take the time to compose this letter to thank you and your hard working employees on a job well done. The job was completed in a timely manner with a minimum amount of setbacks which is expected on any new construction. All employees were friendly and dressed clean, which showed pride in their company and a willingness to do the job right. Questions about the progress were explained and being in the Air Conditioning Business myself, showed that they knew what they were talking about with no smoke. I enjoyed working with your entire crew. I would highly recommend your company to neighbors and friends for all their Air Conditioning needs.

On a scale of 10, your guys, on this job, get a 10 from me. Thank you.

Mr. Weiler